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Please read our Health and Safety information before visiting the venue. 

Box Office Opening Hours
Monday to Friday 9am to 5pm, and from 90 minutes prior to all performances and events. The Box Office is closed on public holidays.

From one hour prior to performances, we prioritise tickets sales for the imminent performance. 

Access
If you are deaf and/or find it hard to hear or speak with people over the phone, you may contact our Box Office via the National Relay Service. Visit our Accessibility page for information on other access services.

Please direct email ticketing inquiries to [email protected].
Note that this email address is monitored from Monday to Friday.

Booking

Tickets to all events at City Recital Hall can be booked online.

ONLINE

Click the 'Buy Tickets' button on the selected event page. Select your seats and transact online. 

PHONE

Call our Box Office on 02 8256 2222. 

IN PERSON

Visit the City Recital Hall Box Office, located inside the Pitt Street entrance.

Transaction fees apply, except for bookings made in person at the City Recital Hall Box Office. 

City Recital Hall Members are exempt from transaction fees. See City Recital Hall Membership to find out more.

Ticket Delivery

We offer the following ticket delivery options:

DIGITAL TICKET

Tickets delivered to your email on purchase for presentation on your device for admission. Check your Junk or Promotions folders if your tickets are not received on purchase. 

VENUE COLLECTION

Collect your ticket at the Box Office before the day of your event, or from 90 minutes prior to the commencement time. 

POSTAL DELIVERY

Receive your physical tickets in the mail. Only available for tickets booked online or by phone at least one week prior to an event.

Offers and Vouchers

GIFT VOUCHERS

City Recital Hall gift vouchers can be used for any event at City Recital Hall and are valid for three years from the time of purchase. Purchase a gift voucher online or call 02 8256 2222.

DINE AND DISCOVER

NSW Dine and Discover vouchers can be redeemed at City Recital Hall. Get $25 off of any ticket purchase or any non-alcoholic bar item. Vouchers are redeemable for ticket purchases over the phone or at our Box Office. 

Terms and Conditions

View our full ticketing and attendance Terms and Conditions.

AUTHORISED TICKET SELLERS

The authorised ticket seller for events held at City Recital Hall is the City Recital Hall Box Office. This includes bookings made over the counter, over the phone, and on the website.

City Recital Hall is under no obligation to honour tickets purchased via unauthorised re-sellers. If you attend an event with a ticket purchased via an unauthorised re-seller such as Ticketmaster Resale, Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia or any other unauthorised seller, you may be refused entry to the event.

We recommend reading the LPA's Safe Tix Guide on how to safely and securely purchase tickets.

REFUNDS AND EXCHANGES

All ticket purchases are non-refundable. Exchanges may be available for productions with several performances. An exchange fee of $2.50 per ticket applies. Please call the Box Office on 02 8256 2222 for further information.

City Recital Hall operates under the Live Performance Australia (LPA) Ticketing Code of Practice.