City Recital Hall is easily accessible by train via Wynyard and Martin Place train stations, Wynyard light rail, and by numerous bus routes stopping along Martin Place. Visit the Transport NSW website to plan your journey.
DROP OFF POINTS
There is a drop off and pick up point directly in front of the Pitt Street entrance, please note that this is a no parking zone.
There are two accessible parking spaces on Pitt Street near the corner of Angel Place. These spaces cannot be booked. For information about further accessible car spaces in the Sydney CBD please visit the Tomorrow's Sydney website.
Wilson Parking operates a car park next to City Recital Hall at 123 Pitt St, Sydney. Parking spaces can be booked online ahead of time. Accessible parking spaces are available in the car park beside the venue lifts. Patrons can access the Hall directly using the car park lift from one hour prior to performance times.
Wheelchair Accessibility Information
City Recital Hall has two main entrances. The Pitt Street entrance is a step-less accessway from the street leading into the Entry Level foyer. There is also lift access at the Ash Street entrance to the Entry Level foyer.
BOX OFFICE ACCESS
Our Box Office is located at the Pitt Street entryway, accessible from the street level.
The Box Office is open Monday to Friday 9am to 5pm and from 90 minutes prior to all performances (excluding public holidays).
There is lift access to all levels of City Recital Hall. Public lifts run directly from the Wilson Parking car park beneath the building to all levels of the venue. Elevators from the car park can be accessed from one hour prior to the performance start time.
Accessible seating is available throughout the venue. Dedicated wheelchair positions are located on all levels of the auditorium. The standard number of seats available for people in wheelchairs is five places, however, should we still have availability in a suitable area we can accommodate additional wheelchair seating.
Please discuss your specific requirements at the time of booking with Box Office staff on 02 8256 2222 or by emailing [email protected].
Accessible toilets are available on all levels of City Recital Hall:
Ground Floor – located next to the Cloak Room
Level 1 – located near the Function Room and Auditorium Door 2
Level 2 – located near the lift well
Level 3 – located near the lift well
City Recital Hall has two courtesy wheelchairs available for use. If you wish to use a courtesy wheelchair, please call the Box Office on 02 8256 2222 or email [email protected] to arrange this prior to your visit. Upon arrival at the venue we can arrange for Front of House staff to meet you with the wheelchair and assist you to your seat.
Information for patrons with a visual impairment
The distance from the middle of the stage to the centre of the rows listed below is as follows:
Level 1, Row AA: 5.6 metres
Level 1, Row G: 16 metres
Level 1, Row P: 24.7 metres
Level 2, Row Q: 26.9 metres
Level 2, Row U: 29.4 metres
Level 3, Row V: 32.9 metres
Level 3, Row Z: 35.3 metres
Please discuss your specific requirements at the time of booking your tickets with Box Office staff directly on 02 8256 2222 or by emailing [email protected].
Accredited assistance animals are permitted into the venue. Please be ready to present proof of accreditation upon request by venue management.
EASY READ SIGNAGE
There is easy read signage throughout City Recital Hall. Signage includes internationally recognised symbols and braille.
Information for patrons with a hearing impairment
ASSISTED LISTENING DEVICES
Patrons using hearing aids can access the hearing induction loop available in the auditorium. To utilise the loop, please switch your hearing aid to the "T" position. Please note that seats 51-54 in every row are not serviced by the induction loop. For further information call the Box Office on 02 8256 2222 or email [email protected].
NATIONAL RELAY SERVICE
If you are Deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service. For more information, visit the National Relay Service's website.
Information for companion card holders
City Recital Hall is a proud participant in the Companion Card program. All City Recital Hall events are part of the Companion Card initiative.
For patrons who require assistance of a companion or carer, a ticket for the companion is issued at no cost to the Companion Card holder. If you have a Companion Card please let our Box Office staff know when booking tickets so that a second ticket can be arranged.