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City Recital Hall hosts, presents and produces over 240 concerts and events each year. Located in the heart of Sydney’s CBD, the 1238-seat Hall is recognised for its world-class acoustics ideally suited to performances of fine music, and increasingly, for presentations of a diverse range of contemporary performances including jazz, indie, pop and soul, as well as presentations, talks and conferences.

current vacancies

Head of Operations 

The Head of Operation’s role is to lead the operational management of various functions and activities necessary to deliver efficient and effective operations of City Recital Hall.

Through strong leadership and oversight, the Head of Operations will direct all areas relating to concert and event planning and delivery including venue hire, event management, technical services, front of house, ticketing, as well as building and facilities management to ensure business and finance functions meet company objectives and reporting requirements.

This role will develop, implement and manage the Company’s business systems, policies and procedures, related human resource management and regular reporting to drive continual improvement and operational excellence.

The role provides high level support to the CEO, and assumes leadership of the company when the CEO is absent.

Selection Criteria
Essential
1. Minimum five years management experience in venue management and/or business operations in the arts or not-for-profit sector
2. Tertiary qualifications and/or extensive experience in business or operations management
3. Demonstrated leadership ability to develop, implement and manage operational systems and resources
4. Demonstrated ability to combine strategic planning and thinking as well as operational implementation
5. Highly effective organisational and decision-making skills that demonstrate a methodical approach to problem-solving through clarity, competence, and a collaborative approach
6. Excellent written communication and interpersonal skills
7. Demonstrated experience in leading and managing staff
8. Experience in negotiating commercial contracts
9. Sound knowledge of HR requirements across induction, processes, record-keeping, legislation and principles
10. Thorough understanding of and experience in corporate governance, risk management, compliance and WHS
11. High level of computer proficiency and IT literacy with Microsoft Office and other programs regularly used in a business environment

Desirable
1. Previous experience in, or working knowledge of facilities and technical management
2. Sound knowledge of current best practice and trends within the facilities, technical, and asset management environments

To view the full position description, please click here. 

Applications close 31 May COB and should be emailed directly to recruitment@cityrecitalhall.com with an updated CV and a cover letter addressing the selection criteria. 

 

Front of House Manager

The Front of House Manager proactively leads the Front of House team to deliver exceptional customer service to patrons, clients and all users of the venue. The position is responsible for managing all Front of House operations, working in close collaboration with other departments in event planning, coordination and delivery to ensure excellent administrative, financial and operational outcomes. 

Selection Criteria
Essential
1. At least two years experience managing a Front of House team at a performing arts venue, events/functions venue, or similar.
2. Demonstrated ability to lead a diverse team to deliver excellent customer service.
3. Demonstrated ability to drive sales growth and maintain profitability margins.
4. An ability to work efficiently and calmly under pressure in a multi-task environment to ensure performance and event deadlines are met.
5. Excellent interpersonal, negotiation and communication skills.
6. Proven administration, rostering, inventory management, cash handling and reconciliation skills
7. High level of computer literacy, in particular in Microsoft Office (Word, Excel)
8. Current NSW Responsible Service of Alcohol (RSA) photo competency card.9. Current NSW Working with Children Check clearance for paid employment.

Desirable 
1. Hospitality and bar management experience.
2. Current First Aid Certificate.
3. Qualifications in events management.

To view the full position description, please click here. 

Applications close 31 May COB and should be emailed directly to recruitment@cityrecitalhall.com with an updated CV and a cover letter addressing the selection criteria. 

 

Concert and Event Assistant 

The Concert and Event Assistant plays a key role in the Concert & Event team by providing administrative and operational support for the planning and delivery of concerts and events held at City Recital Hall.

Selection Criteria 
Essential
1. Demonstrated experience in production, sales, event management and/or hospitality.
2. Excellent organisational and problem-solving skills.
3. Excellent written and verbal communication skills.
4. Proven record of successful customer service.
5. High level of computer literacy.
6. Demonstrated ability to work independently and as part of a small team.
7. Ability to quickly learn and implement new systems and procedures.

Desirable
1. Tertiary qualification in event management or other relevant discipline
2. Experience in and knowledge of the performing arts/ entertainment industry, in particular any
prior experience working with music groups.
3. Previous experience working with or in performing arts venues.
4. Knowledge of relevant Work Health and Safety regulations.

To view the full position description, please click here.

Applications close 31 May COB and should be emailed directly to recruitment@cityrecitalhall.com with an updated CV and a cover letter addressing the selection criteria. 


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Image: Tim da-Rin