The House Manager proactively leads the Front of House team, bringing vision and strong leadership qualities to deliver exceptional customer service, operational efficiency and public safety for a 1238-seat concert hall. The position works in close collaboration with other departments in event planning and delivery to ensure excellent customer experience and efficient, cost effective operational outcomes. The role manages all aspects of the Front of House service and works closely with the Bar Manager, Stage Manager and Ticketing Manager to deliver a seamless, premium service to our patrons across a wide range of demographics. The House Manager is responsible for ensuring the quality of the Front of House operations and overall customer experience, including staff rostering, people management and managing operations on the floor during performances.
Evening and weekend work is required at times.
Download position description.
To apply for this position, please submit your CV and cover letter addressing the selection criteria to [email protected]
- Connection - we cherish the relationship between audiences and artists.
- Imagination - we ignite bold creativity and innovation.
- Excellence - we build trust through quality.
- Sustainability - we aim to be cultural leaders for the future.
We welcome everyone with respect, joy and care. We are offering a competitive salary, mentoring and access to subject matter experts to support your growth and development.
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