Front of House Manager
The Front of House Manager proactively leads the Front of House team to deliver exceptional customer service to patrons, clients and all users of the venue.
The position is responsible for managing all Front of House operations, working in close collaboration with other departments in event planning, coordination and delivery to ensure excellent administrative, financial and operational outcomes
The Front of House Manager ensures the delivery of courteous, friendly, flexible and professional customer service to patrons, clients and all users of the facility, at the same time driving and maximising Front of House commercial returns. This is achieved via the effective leadership and management of the Front of House operations of the venue, including all Front of House staff, Front of House areas, bars, functions and catering arrangements.
The Front of House Manager is a key front-line position requiring exceptional communication and people management skills, excellent administrative skills, and a customer focused co-operative, positive and calm manner.
Ideally you will have at least 3 years experience managing a Front of House team at a performing arts venue, events/functions venue, or similar.
The position requires a flexible approach to working hours, including evening and weekends.
Applications close COB Friday 22 March.
To view the full position description click here.
To apply for the job, please email email@example.com with a cover letter addressing the selection criteria and your CV.