Personal Information may be collected during the ticket purchase process and when you request to receive information about City Recital Hall Ltd and events that take place here.
City Recital Hall may also collect Personal Information through our City Recital Hall Membership program, conducting surveys and competitions, City Recital Hall e-newsletters and other promotional activities.
Information collected by City Recital Hall Ltd may include details such as your name, address, email address, telephone number, fax number and other identifying information, as well as details of your transaction/s. This information is collected so that we can contact you if there are changes to the event you have booked, or if there are problems processing your purchase/transaction.
Your image and voice may be captured by security cameras at City Recital Hall. By attending City Recital Hall you consent for your image or voice to be filmed, photographed or recorded for both marketing and broadcasting purposes without authorisation, attribution or compensation to you.
City Recital Hall may use your Personal Information to:
Unless you tell us otherwise you consent to your name and contact details being disclosed to the promoters of those events for which you have purchased tickets. You also consent to your name, address, and/or email address and other Personal Information (such as performance and seating preferences, history of attendances and any other information collected for marketing purposes) being shared with and used by the promoters of those events for which you have purchased tickets.
If City Recital Hall provides your Personal Information to promoters we require these organisations to agree to comply with our Privacy Statement and also with strict conditions governing how Personal Information is to be handled in accordance with the NSW Privacy and Personal Information Protection Act. City Recital Hall will not otherwise trade, sell or rent Personal Information about our customers to other parties.
City Recital Hall takes all reasonable steps to protect the Personal Information it receives. Information collected is stored in an appropriately secure format. Only select personnel in the Management, Marketing, Box Office and IT areas of City Recital Hall have access to our customers' Personal Information.
In addition to the ways outlined in above, there are some circumstances where City Recital Hall may be required to disclose information about you and your transaction/s. This may include, but is not limited to, contractors and service providers that assist us to operate our business or to provide a service to you. If we engage contractors and service providers to handle Personal Information, we require these organisations to agree to comply with our Privacy Statement and with strict conditions governing how Personal Information is to be handled. City Recital Hall may also disclose Personal Information to government and other bodies if this is required of us by law and/or permitted under the NSW Privacy and Personal Information Protection Act 1998.
City Recital Hall uses social media sites including Facebook, Twitter, Instagram and Linkedin and others. City Recital Hall may use advertising features on social media platforms to reach both new and existing audiences that may be interested in City Recital Hall. Please be aware of the individual privacy policies of these sites if you choose to like or share information from our website or our social media profiles through these social media sites.
You have a right to access and correct your Personal Information at any time. If you would like to update your personal details, please contact our Privacy Officer. You can also change the way in which you would prefer for us to contact you. We can contact you with information about events in two ways, either via mail or email. You can also choose to not be contacted, that is to “opt out” of receiving any marketing material. To do this please contact our Privacy Officer.
If you would like to unsubscribe from City Recital Hall’s e-newsletters simply click on the Unsubscribe link at the end of each email, or contact our Privacy Officer.
This Privacy Statement may change. This statement was last updated in 2015.
If you have any queries or concerns about the way City Recital Hall has collected, stored, used or disclosed your Personal Information contact our Privacy Officer.