Booking and Collecting Tickets

HOW TO Book


Online

Tickets can be booked 24/7 at cityrecitalhall.com.

Phone

02 8256 2222

Monday to Friday 9am to 5pm.

In Person

City Recital Hall Box Office
2–12 Angel Place, Sydney (located just inside the Pitt Street entrance to the Hall)

Hours: Monday to Friday 9am to 5pm and from two hours prior to all performances.

Please note that from one hour prior to each event the Box Office will prioritise tickets sales to that particular performance. Enquiries and sales for future events will be handled whenever possible.

City Recital Hall is closed on public holidays.

BY POST

GPO Box 3339, Sydney NSW 2001

All transactions are charged in Australian dollars (AUD).


Transaction Fees

The following fees apply per transaction: 

Online

$6 Transaction Fee
$5 Transaction Fee for events where all ticket prices are under $30

Phone / Email / Mail

$8 Transaction Fee
$6 Transaction Fee for events where all ticket prices are under $30

In Person

There are no transaction fees applied to bookings made in person at the City Recital Hall Box Office

City Recital Hall Members are exempt from transaction fees. See City Recital Hall Membership to find out more.


Ticket COLLECTION

Tickets booked online or by phone at least one week prior to an event can be mailed. Alternatively, tickets can be held at the Box Office for collection.


Refunds and Exchanges

All ticket purchases are non-refundable. Exchanges may be available for productions with several performances. An exchange fee of $2.50 per ticket applies. Please call the Box Office on 02 8256 2222 for further information.

City Recital Hall operates under the Live Performance Australia (LPA) Ticketing Code of Practice.


Live Performance Australia (LPA) Safe Tix Guide

View the LPA's Safe Tix Guide on how to safely and securley purchase tickets.


authorised ticket sellers

The authorised ticket seller for events held at City Recital Hall is the City Recital Hall Box Office (includes bookings made over the counter at City Recital Hall, by calling the City Recital Hall Box Office and on the City Recital Hall website).

For certain events the following are also authorised ticket sellers:

  • Australian Brandenburg Orchestra
  • Australian Chamber Orchestra
  • Musica Viva
  • Opera Australia
  • Sydney Festival
  • Sydney Opera House
  • Sydney Philharmonia Choirs
  • Sydney Symphony Orchestra
  • Sydney Writers’ Festival / Roslyn Packer Theatre Box Office
  • Ticketek
  • Ticketmaster (excluding Ticketmaster Resale)

City Recital Hall is under no obligation to honour tickets purchased via unauthorised re-sellers. If you attend an event with a ticket purchased via an unauthorised re-seller such as Ticketmaster Resale, Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia or any other unauthorised seller, you may be refused entry to the event.


Gift Vouchers

City Recital Hall gift vouchers can be used for any event at City Recital Hall and are valid for one year from the time of purchase. Click here to purchase a gift voucher or call 02 8256 2222.


For further enquires please email tickets@cityrecitalhall.com.

If you have specific access requirements please visit our Accessibility page for more information. 

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