Accessibility

City Recital Hall strives to assist all patrons including patrons with specific needs. Please let our Box Office know when booking if you have a hearing aid, require accessible seating or are a Companion Card holder.

Contact our Box Office staff on 02 8256 2222 or by emailing tickets@cityrecitalhall.com


GETTING TO CITY RECITAL HALL

PUBLIC TRANSPORT 

City Recital Hall is easily accessed by train to Wynyard or Martin Place train stations and by numerous bus routes stopping along Martin Place. Visit the Transport NSW website to plan your journey.

DROP OFF POINTS

There is a drop off and pick up point directly in front of the Pitt Street entrance, please note that this is a no parking zone.

PARKING 

There are two accessible parking spaces on Pitt Street near the corner of Angel Place. Tthese spaces cannot be booked. For information about further accessible car spaces in the Sydney CBD please visit the Tomorrow's Sydney website.

Wilson Parking operates a car park next to City Recital Hall at 123 Pitt St, Sydney. Accessible parking spaces are available in the car park beside the venue lifts. Patrons can access the Hall directly using the car park lift.


ACCESS AT CITY RECITAL HALL  

Symbol for Wheelchair Accessibility

Street Access

City Recital Hall has two main entrances. The Pitt Street entrance is a level accessway from the street leading into the ground floor foyer. There is also lift access at the Ash Street entrance to the ground floor foyer.  

BOX OFFICE ACCESS

Our Box Office is located at the Pitt Street end of the building to the left of the main Pitt Street entry to City Recital Hall. The Box Office is accessible from street level.

The Box Office is open Monday to Friday 9am to 5pm and from two hours prior to all performances (excluding public holidays and from 24 December 2016 to 2 January 2017). 

LIFTS

There is lift access to all levels of City Recital Hall. Public lifts run directly from the Wilson Parking car park beneath the building to all levels of the venue. Elevators from the car park can be accessed from one hour prior to the performance start time. 

ACCESSIBLE SEATING

Accessible seating is available throughout the venue. Dedicated wheelchair positions are located on all levels of the auditorium. The standard number of seats available for people in wheelchairs is five places, however, should we still have availability in a suitable area we can accommodate additional wheelchair seating.

Please discuss your specific requirements at the time of booking with Box Office staff on 02 8256 2222 or by emailing tickets@cityrecitalhall.com.

ACCESSIBLE TOILETS

Accessible toilets are available on all levels of City Recital Hall:

  • Ground Floor – located next to the Cloak Room
  • Level 1 – located near the Function Room and Auditorium Door 2
  • Level 2 – located near the lift well
  • Level 3 – located near the lift well

COURTESY WHEELCHAIRS

City Recital Hall has two courtesy wheelchairs available for use. If you wish to use a courtesy wheelchair, please call the Box Office on 02 8256 2222 or email tickets@cityrecitalhall.com to arrange this prior to your visit. Upon arrival at the venue we can arrange for Front of House staff to meet you with the wheelchair and assist you to your seat. 

Symbol for Access for Individuals Who Are Blind or Have Low Vision

SEATING FOR PATRONS WITH A VISUAL IMPAIRMENT

The distance from the middle of the stage to the centre of the rows listed below is as follows:

  • Level 1, Row AA: 5.6 metres
  • Level 1, Row G: 16 metres
  • Level 1, Row P: 24.7 metres
  • Level 2, Row Q: 26.9 metres
  • Level 2, Row U: 29.4 metres
  • Level 3, Row V: 32.9 metres
  • Level 3, Row Z: 35.3 metres

Please discuss your specific requirements at the time of booking your tickets with Box Office staff directly on 02 8256 2222 or by emailing tickets@cityrecitalhall.com.

ASSISTANCE ANIMALS

Accredited assistance animals are permitted into the venue. Please be ready to present proof of accreditation upon request by venue management.

EASY READ SIGNAGE

There is easy read signage throughout City Recital Hall. Signage includes internationally recognised symbols and braille.

Symbol for Accessible Print

LARGE PRINT CALENDAR OF EVENTS

Download our most up-to-date calendar of events in large print format here.

Symbol for Assistive Listening Systems  

 

ASSISTED LISTENING DEVICES

Patrons using hearing aids can access the hearing induction loop available in the auditorium. To utilise the loop, please switch your hearing aid to the "T" position. Please note that seats nearest the aisles are not serviced by the induction loop. For further information call the Box Office on 02 8256 2222 or email tickets@cityrecitalhall.com.

NATIONAL RELAY SERVICE

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service. For more information, visit the National Relay Service's website.

National Relay Service logo


Companion Card

City Recital Hall is a proud participant in the Companion Card program. All City Recital Hall events are part of the Companion Card initiative.

For patrons who require assistance of a companion or carer, a ticket for the companion is issued at no cost to the Companion Card holder. If you have a Companion Card please let our Box Office staff know when booking tickets so that a second ticket can be arranged. 

Companion Card logo


ACCESSIBLE PERFORMANCES AND EVENTS

We currently have no Auslan Interpreted, Captioned, Audio Described, Sensory/Autism Friendly performances scheduled. Should these performances be scheduled in the future we will update this page with all the details.

We are happy to have you visit us prior to the performance to familiarise yourself with City Recital Hall and your seat. Please call the Box Office on 02 8256 2222 or email tickets@cityrecitalhall.com to arrange this.


Get in Touch

At City Recital Hall we strive to provide patrons with disabilities with the best access services possible. If you have any questions about our services or if there is anything we could do better please do not hesitate to contact us with feedback by calling 02 8256 2222 or emailing admin@cityrecitalhall.com.